Delta brings iPads and chef-driven restaurants to hub airports

No comments yet · Posted by Jessica Weinberger in Air Travel, Americas, Business Travel, Travel technology

Delta Air Lines is at the forefront of optimizing the traveler experience at its airport hubs. With a new collaboration with OTG, an airport food and beverage operator, Delta is adding new iPad-equipped restaurants to several of its North America hubs. Travelers will be able to use individual iPads to order food, surf the web, check their flight status or email and more.

You may have already seen these new restaurants at LaGuardia and Minneapolis-St. Paul International Airport. By the end of next year, MSP’s Concourse G will have 12 new chef-driven restaurants with more than 2,500 iPads. Toronto is the next Delta hub slated for this unique upgrade.

Mimosa

Mimosa, Minneapolis-St. Paul Airport. Photo source: OTG.

High quality food and practical technology meet at these restaurants as orders are placed via iPad and prepared fresh and delivered within 15 minutes. Travelers who do not have loyalty club status to enjoy the perks of an airport lounge can relax in this trendy alternative setting while still enjoying the convenience of web access.

These new techy restaurants are a part of Delta’s $3 billion investment in the customer experience in the air and on the ground. As a frequent traveler myself, I know that this alternative to a fast food meal or a wasted hour sitting near the gate will be a great option for busy business travelers.

We can all agree that more than an hour spent at any airport is not ideal, but with these new innovative restaurants, a delayed flight or a longer layover may be more bearable as the opportunity to enjoy a good meal and stay caught up on emails exists.

Have you seen these unique restaurants while traveling through LGA or MSP? Do you hope to eat at one of these restaurants soon?

Posted by Jessica Weinberger at 2:53pm in Air Travel, Americas, Business Travel, Travel technology

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