• What CWT is doing about travel stress

    Patrick Coleman
    I don’t know about you, but when I travel for business, there are definitely parts of the process that stress me out.

    Stress trigger ranking
    by perceived strength

    Each individual stress factor has a maximum possible strength of 100 points – attainable if all respondents selected a 10 for the question corresponding to this factor.

    In a previous life, I covered college sports on a regular basis. (Now I do so in my spare time, for fun, but the travel is still stressful.) As such, I traveled frequently, and on the weekends, and often into small markets. In looking at CWT’s new report, the Stress Triggers for Business Travelers, I can identify with several of the top stress points in this graphic. You can click on it for a larger version.

    There are a couple of markets I travel to on a regular basis where the Internet connection is still an issue, even in this day and age. While I started traveling in the dial-up era, bandwidth has grown and my needs have grown along with it. I’ve only recently begun to encounter a two-tiered bandwidth system, but I always need the high-end tier. A 300k upload speed is not enough. And nothing is more maddening than starting an upload or a download and not being able to trust that your file will reach its destination.

    For me, being able to eat properly and maintain a workout routine is important, and those two facets always go hand in hand. Typically, I’ll pack a couple of fiber bars in my carry-on bag so I can avoid late-night room service or eating at the hotel bar.

    Unfortunately, when covering sports, traveling on the weekends is a fact of life and can’t be avoided. It’s not convenient for me to be away from my family but it comes with the territory. But then, there’s one item at the bottom of the list that drives me crazy, too, and that’s taking a taxi. That must be a personal foible of mine, but when I’m catching a 6:30 a.m. flight on Sunday to get back home to my wife and kids, the last thing I want to do is be dependent on a cab.

    Those stressers and the other 28 in this report are part of the Travel Stress Index that CWT is developing, to help determine how travel-related stress affect an organization’s productivity levels. By quantifying that stress and its cost, we aim to help companies make smarter travel policy decisions.

    In fact, it’s perhaps a surprise to travelers or travel managers that a company can gain more in employee productivity than it saves money on economy seating or lower-end hotel accommodations.

    I would definitely suggest you check out the full travel stress report from CWT Solutions Group.

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