When you’re traveling for business, how important is it that you’re able to remain connected to your email, phone, and other systems you have access to at the office? If it’s highly important to you, you’re not alone. In fact, in a recent study the CWT Solutions Group conducted with 6,000 business travelers around the world, results showed that “poor/no internet connection” was the second highest stress factor for travelers.
With the increased focus on staying connected while traveling, travel managers are starting to look at the ways in which their travelers are accessing email, phone, etc., while on the road. The most recent CWT ViewPoint takes a look at this emerging area of travel management: “Managing connectivity ‘next big thing’ in travel management.”
Productivity is a key driver of travelers’ desire to stay connected while traveling, and most companies would agree that it’s important for employees to have access to the tools and systems they need to do business while on the road. However, there are some key considerations businesses can look at when determining the most efficient and cost-effective ways for travelers to stay connected to the office. Below are a few key areas that both travelers and travel managers should take a look at:
- In-flight internet: Depending on the length of the flight, and the amount of work the traveler will be able to accomplish during that time, it may or may not be worth the cost of using in-flight internet services.
- Hotel internet access: When this service is included as a part of the negotiated corporate rate, hotel internet connections can be a convenient and cost-effective way for travelers to stay connected. When it’s not included, travelers should check their travel policy to see if the cost of the service is a covered business expense.
- Mobile devices: Different companies have different approaches to mobile device use. Some may provide an approved mobile device to travelers, while others will reimburse the cost for travelers to use a personal mobile device. In either scenario, there is the opportunity to evaluate whether the current mobile device plan being used allows for the appropriate data, text and minute allotments.
These are just a few of the considerations reviewed in the CWT ViewPoint. For more information, I’d invite you to read the full document. Additionally, I’ll be presenting on an upcoming BTN Group webinar, “Connectivity and Calling Costs: The Next Frontier for Travel Managers” on February 14 at 1:00 p.m. ET. Participation is free, and you can register here.
How do you stay connected while traveling? Do you have any tips for fellow travelers? We’d love to hear them.