As you may have seen in the news, we recently released the latest version of CWT To Go, which we’ve designed based on focus groups and user feedback. We’ve made three big enhancements to the app, giving our users exactly what they need, when and where they need it:
Travel arranger trip monitor
Designed to help the busy executive assistant who books travel for multiple travelers, this new tool allows them to view all their travelers’ upcoming trips in CWT To Go. Arrangers can keep track of their travelers’ trips alongside their own with a single log-in, and CWT-booked trips are automatically synced, with flight changes displayed prominently on the dashboard to help the arranger proactively look for alternative options. Arrangers can also use the app to send an SMS to travelers when itineraries change.
In collaboration with HERE, a leader in navigation mapping and location experiences, CWT To Go now contains airport maps, to help travelers find restaurants, shops, lounges, baggage claim and other useful facilities in more than 350 airports across the world, and speed through the airport.
Click-to-call in U.S and Canada
We’re strengthening the connection between travelers and our counselors in the U.S. and Canada, by pre-populating the traveler’s local branch number in the app. When itineraries change, travelers have easy access to someone who can help, without having to search through paperwork.